This Privacy Policy outlines how Houston Boat and Car Storage ("we," "us," or "our") collects, uses, and protects your personal information. By using our services or accessing our website, you agree to the terms of this Privacy Policy.

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We will not share your mobile information with third parties for marketing purposes without your explicit consent.

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We commit not to transfer your personal data to external organizations without your consent, except for legal obligations. We implement strict access controls and regular audits to prevent unauthorized data sharing.

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To opt out of future communications, please email us at optout@houstonboatcarstorage.com or call 713-665-5135.

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Information We Collect

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We may collect the following information from you:

• Personal Information:1 This includes your name, address, phone number, email address, and other contact information.

• Payment Information: We may collect payment information, such as credit card details, for processing rental fees and other charges.

• Vehicle Information: We may collect information about your vehicle, such as make, model, year, license plate number, and Vehicle Identification Number (VIN).

• Security Information: We may collect security information, such as security codes or access credentials, to provide access to your storage unit.

• Communication Preferences: We may collect information about your communication preferences, such as whether you prefer to receive emails, text messages, or phone calls.

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How We Collect Information

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We collect information through various methods, including:

• Directly from You: We collect information directly from you when you provide it to us, such as when you fill out rental forms, make payments, or contact our customer service team.

• Automatically: We may collect information automatically through our website or mobile app, such as your IP address, browser type, and device information.

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Why We Need Your Information

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We use your information for the following purposes:

• Processing Rentals: We use your information to process your rental agreement, schedule access to your storage unit, and manage your account.

• Providing Services: We use your information to provide you with our storage services, including access to your unit and security measures.

• Communication: We use your information to communicate with you about your account, important updates, and promotional offers.

• Security: We use your information to maintain the security of our facility and protect your vehicle.

• Legal Compliance: We may use your information to comply with legal obligations, such as tax reporting and law enforcement requests.

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How We Share Your Information

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We may share your information with the following parties:

• Service Providers: We may share your information2 with third-party service providers who assist us in providing our services, such3 as payment processors and website hosting providers.

• Legal Authorities: We may disclose your information to law enforcement or other government authorities if required by law or to protect our rights or the rights of others.

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Opting Out of Communications

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You can opt out of receiving marketing communications from us by contacting our customer service team.

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Accessing Your Information

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You have the right to access, correct, or delete your personal information. You can contact our customer service team to exercise these rights.

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Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. We will notify you of any4 material changes by posting the updated Privacy Policy on our website.

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Contact Us

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If you have any questions or concerns about this Privacy Policy,5 please contact our customer service team.

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Opt-In Process and Privacy Policy for Houston Boat and Car Storage SMS Messaging

This document outlines the opt-in process and privacy policy for Houston Boat and Car Storage's SMS messaging program, designed to comply with carrier registration requirements and ensure user privacy. Since we use verbal opt-ins, this process emphasizes clear communication and record-keeping.

I. Opt-In Process (Verbal)

1. Clear Disclosure: Before requesting a user's phone number, our staff will clearly explain the following:

   • "By providing your phone number, you agree to receive text messages from Houston Boat and Car Storage regarding [specific reasons, e.g., reservation updates, payment reminders, promotional offers, special events]. Message frequency will vary. Message and data rates may apply."

   • "Reply STOP to cancel at any time. Reply HELP for assistance."

   • "You can view our full Privacy Policy at [link to privacy policy on your website]."

2. Express Consent: The staff member will then directly ask for verbal consent: "May we send you text messages about [reasons, e.g., reservation updates, payment reminders, etc.]?" A clear "yes" or equivalent affirmative response is required.

3. Number Collection and Verification: Upon receiving consent, the staff member will collect the user's phone number. If possible, the staff member should immediately send a confirmation text message to the provided number:

   • "Houston Boat and Car Storage: You've opted in to receive SMS messages. Reply STOP to cancel, HELP for help. Msg & data rates may apply."

4. Record Keeping: Meticulous records of all verbal opt-ins will be maintained. This record will include:

   • Date and time of the opt-in.

   • Staff member's name.

   • User's phone number.

   • Specific purpose of the messaging (e.g., reservation updates, promotions).

   • Confirmation of the user's verbal consent. (e.g., "Customer verbally agreed to receive text messages.")

5. No Pre-checked Boxes or Implied Consent: We do not use pre-checked boxes or any other form of implied consent for SMS messaging.

6. Opt-in text:  Text 'SUBSCRIBE or JOIN to 713-665-5135.

II. Privacy Policy

Effective Date: January 1, 2025

Houston Boat and Car Storage ("we," "us," or "our") is committed to protecting the privacy of your information. This Privacy Policy explains how we collect, use,1 and share information when you opt in to receive SMS messages from us.

Information We Collect:

When you opt in to receive SMS messages, we collect your phone number. We may also collect other information necessary to provide the requested service, such as your name or reservation details if applicable.

How We Use Your Information:

We use your phone number to send you SMS messages related to [specific reasons, e.g., reservation updates, payment reminders, promotional offers, special events]. We will not share your phone number with third parties for marketing purposes without your prior consent.

Message Frequency:

The frequency of SMS messages will vary depending on your interactions with us and the services you use.

Message and Data Rates:

Message and data rates may apply.2 Please contact your mobile carrier for details.

Opt-Out Instructions:

You can opt out of receiving SMS messages at any time by replying "STOP" to any message3 you receive from us. After you opt out, you will no longer receive SMS messages from us, except for a final confirmation message. You can also opt-out by contacting us directly at [phone number] or [email address].

Help:

For help with SMS messaging, reply "HELP" to any message you receive from us, or contact us at [phone number] or [email address].

Sharing Your Information:

We will not share your phone number with third parties for marketing purposes without your prior consent. We may share your information with service providers who assist us in sending SMS messages, but these providers are contractually obligated to keep your information confidential and only use it for the purposes we specify. We may also disclose your information if required by law or legal process.

Security:

We take reasonable measures to protect the security of your information. However, no method of transmission over the Internet or electronic storage is 100% secure.4

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on5 our website at [link to privacy policy]. Your continued opt-in to receive SMS messages after the posting of such changes constitutes your acceptance of the revised Privacy Policy.

Contact Us:

If you have any questions about this Privacy Policy,6 please contact us at:

Houston Boat and Car Storage  713-665-5135 or info@houstonboatcarstorage.com

III. Compliance:

This opt-in process and privacy policy are designed to comply with the Telephone Consumer Protection Act (TCPA), the CTIA guidelines, and other applicable laws and regulations related to SMS messaging. We will regularly review and update our processes to ensure ongoing compliance.

Key Considerations:

• Website Posting: Make sure this privacy policy is easily accessible on your website.

• Regular Review: Review and update this policy as needed to reflect changes in regulations or business practices.

• Training: Train all staff on the opt-in process and privacy policy to ensure consistent application.

• Documentation: Maintain thorough records of all opt-ins.

This information is for guidance only and does not constitute legal advice. You should consult with legal counsel to ensure your SMS messaging program is fully compliant with all applicable laws and regulations.

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Terms and Conditions

​Message frequency will vary based on your interactions with us and the services you use